The Application Process (Lettings)
Once you have found the amount of application fee you need to pay (find out here if you don’t know), you need to pay it over to us to proceed with your application.
We CANNOT reserve/hold the property for you (even if the landlord has accepted your offer) until you pay your fees – so please do this as soon as possible!
We strongly recommend an online bank transfer, as this is reaches us more quickly.
You can pay in one of TWO ways:-
Pay by Online Bank Transfer
Our bank details are:-
Bank: Lloyds Bank Plc
Account name: HOMEsure
Sort code: 30-95-11
Account number: 00564126
If you’re overseas, you can pay using the following details:-
Pay in Cash
You may bring cash to our office at:-
PLEASE NOTE! We do accept Application Fees and Holding Deposits in cash but ALL rent and deposits MUST be paid via your bank.
We recommend making an appointment to ensure that a suitably qualified member of staff is available to assist you. Please call us on 0151 722 22 22, or send an email to email@example.com.
By submitting this form, you are irrevocably asking Homesure to undertake credit & reference checks upon you, and your fellow tenants and/or occupants (if necessary), if you receive an ‘Acceptance in Principle/Offer of Rental Terms Accepted’ from us, and have paid the required fee. Please note that this is not a Tenancy Agreement.
Terms and conditions
Any Applicants in receipt of Local Housing Allowance (Housing Benefits/DSS) will only be accepted should the Council agree to pay these benefits directly to the Agent/Landlord.
By providing the application fees*, you are agreeing to the Agent/Landlord pursuing credit and reference checks to ensure that the information provided by you on the Tenancy Application Form(s) (and Guarantor Application Form(s), (if applicable) is true and correct.
If you are worried about your credit score/history, we suggest that you obtain an independent credit report, as your fee is non-refundable even if you didn’t know that your credit score was unsatisfactory.
The applicant understands that this fee is NON-REFUNDABLE under any circumstances as third party costs are incurred when obtaining credit and reference checks. This also applies where another agent is marketing the property and the Landlord chooses an applicant from the other agency.
It is the agent’s legal responsibility to inform you, if asked, if there are any other applicants currently applying for the property.
It is not on a first-come, first-serve basis. The landlord has many variables which affect his/her decision including amount of deposit willing to be supplied, move-in date, furnishing standard, etc.
The applicant understands that if they wish to provide a holding fee (£100.00 recommended), deducted from the balance of monies due upon commencement of Tenancy), that they will be preventing us (not other agents/the Landlord) from booking new viewings, undertaking credit and reference checks on other applicants, which will ensure the applicant will not lose the property, unless they fail part or all of the credit and/or reference checks, fail to provide requested documentation within 10 working days, and/or are refused by the Landlord for reasons beyond our control.
If an applicant does not provide a holding fee, we reserve the right to undertake credit and reference checks on other applicants who may be accepted for the tenancy over and above them. If a holding deposit is taken and the applicant withdraws their interest from the property, the holding fee will be paid to the agent and/or landlord to compensate for the period of marketing missed.If the applicant or any of his/her/their referees or guarantors fails to provide information requested, we have the right to cancel the application immediately, without refund.Please note that, although we will not undertake other viewings once you have paid a holding fee, if we receive an offer from any other party, whether unsolicited or otherwise, it is our legal duty to pass this offer onto the Landlord. This may be from someone who viewed the property before you, or wishes to make an offer sight unseen.Please note that we are legally obligated to follow the Landlord’s instruction.The maximum time limit for holding fees is 10 working days (including Saturday as a working day) from the date of receipt. If you withdraw your application, no fees are refunded.
We use Let Alliance as our preferred partner for the tenant referencing process, who in turn use a third party to check your credit score and credit history.
We work in partnership with Let Alliance who will provide you with no-obligation quotes for Tenant Liability and/or Tenant Contents Insurance upon completion of your reference application.
We will handle all information obtained in the strictest of confidence and in accordance with the principles of the Data Protection Act 1998.We are also authorised and regulated by the Information Commissioners Office (ICO). Please see registration certificate here: http://ico.org.uk/ESDWebPages/DoSearch?reg=20252.
You understand that if in the future you default on your tenancy obligations, this information may be released (per S35 DPA 1998) if required to authorised debt recovery agencies and could affect any future applications you make for tenancies, credit, insurance etc.
Completing this form does not commit the agent, applicant and/or Landlord to a tenancy.
You confirm that you have raised any concerns with the landlord and/or agent prior to commencing with this application. You are aware that any false statements made herewith could result in early termination of the tenancy under Ground 17 of the Housing Act 1996.
All properties are offered subject to not being sold, let, or withdrawn by the owner. We take no responsibility for this occurrence.The cost of any work authorised by you or someone acting on your behalf, without written consent from us and/or Landlord, will not be reimbursed.DO NOT organise the delivery of any furniture/property/belongings until you have signed the Tenancy Agreement and received the keys as the dates for this are subject to change at short notice. We accept no liability for costs incurred as a result of a time and/or date change of the keys being released.
All application details will be shared without reservation with your Landlord should they request.This form is copyrighted by HOMEsure (UK) Ltd and is not to be used for any other application than a contracted client of HOMEsure Property.
* If there is just ONE Tenant, the Application Fee is £180.00 (including VAT)
If there is ONE Tenant plus ONE Guarantor(If no Guarantor offered on Pre-Tenancy Application, and then required to be added at a later date, there is an additional £60.00 charge) – £180.00 (including VAT)
If there are TWO Tenants (and no Guarantors) – £180.00 (including VAT)
If there are TWO Tenants plus ONE Guarantor – £180.00 (including VAT)
More Tenants and/or Guarantors? For each additional person – £60.00 (including VAT)
Student? This is per person and includes the Guarantor – £60.00 (including VAT)
As explained in further detail at the very bottom of this page, your credit, reference, & holding fee is non-refundable once the third party referencing company has been instructed. This is because fees are incurred as soon as your Application is passed over to them.
You should always seek permission from the property owner before making any changes to the property. A Landlord may have a preferred energy supplier or location of utility meters for example, so please do ask their permission.
Due to insurance restrictions, HOMEsure does not do Tenant check-ins at the property. We do however provide a ‘Snagging List’ for you to pass to us/your Landlord with any snags, repairs, etc. that need addressing. Some Landlords will meet you at the property themselves to walk you around but this is on an individual basis and should not necessarily be expected. What if I can’t work the boiler? If you are unable to work the heating, please get in touch with your Landlord or with HOMEbuild (if your property is managed by HOMEsure). We already have copies of most boiler’s manuals so can provide you with a copy free of charge.
Unfortunately, we can only give out the keys to a property once the Tenancy Agreement has been signed, and once the first month’s rent and deposit has been received.
It is HOMEsure’s policy that your Tenancy will only be granted if Housing Benefit is paid directly to us/your Landlord. In order to prove this, you must complete the ‘Authority to Obtain Information’ form here.
Just give your accountant’s details to the referencing company whom will find out all the information they need. If you do not have an accountant, you must provide 6 month’s worth of bank statements to us directly
We use a third party referencing company who in turn use Credit Expert to check your credit score and credit history.
We will need proof of ID (driving licence/passport/student ID card etc.) We will need proof of Address (utility bill, mortgage statement, land registry document etc) In order for your application be passed by our third party referencing company you must prove your income. This means that you/your Guarantor must prove that you receive the income that you have stated on your application form, whether it be employee payslips, housing benefits, pension, etc. Please note that if you and/or your Guarantor is/not willing to provide the proof of income, address, and/or other details that the referencing company require, your application fee and/or holding deposit will not be refundable.
No. This is an Offer that you are making to the Landlord. If the Landlord is happy to accept you on the basis of the below, we will provide you with an Acceptance in Principle, and begin credit & reference checks. Why do you do it this way? To save you time, money, & effort! If you went through all cost & effort of referencing only to discover that there was a misunderstanding or the Landlord wasn’t willing to accept you as a Tenant you wouldn’t be very happy! This way, everyone is clear and happy with everything from the start to ensure a smooth, happy Tenancy for all.
Before we can begin to undertake Credit & Reference checks upon you (and/or Guarantors), we must have received the relevant fees.
This is because we incur third party fees during this process that are non-refundable if you change your mind.
1 Tenant: £150.00 + VAT (Guarantor – FREE)
(If no Guarantor offered on Pre-Tenancy Application, and then required to be added at a later date, there is an additional £60.00 charge)
2 Tenants: £150.00 + VAT (Guarantor – additional £50.00 + VAT)
Additional Tenants: £50.00 + VAT each Guarantor: £50.00 + VAT each
You can pay these fees by either cash to our office, or via online bank transfer to the following account:
Lloyds TSB Plc
Sort code: 30-95-11
Account number: 00564126
Please ensure that you put the street name of the property you are applying for as the reference, as well as your surname. Please note that we cannot begin the application process until we have received cleared funds.
We sign all documents using www.EchoSign.com so you will have plenty of time before signing the Tenancy Agreement to read it through and question any clauses therein. You can also see a copy of the Tenancy Agreement here if you would like to have a look now and/or send it on to a Guarantor. Please note that the Tenancy Agreement is subject to change at any time, so you should always thoroughly check the document at the time of signing.
All Tenants named at the top of a Tenancy Agreement are jointly & severally liable for all the responsibilities and liabilities therein. This means that should one or more of the Tenants not wish or be unable to fulfil their responsiblities (paying of rent, damage costs, late payment fees etc.) the remaining Tenants will be liable for the whole amount. For example, there are 4 students sharing a property. One of the Tenants decides to drop out of their course and return home. If we/the Landlord are unable to recover their share of the rent, we/the Landlord will pursue the remaining 3 Tenants for the 4th person’s share of the rent. Will my Guarantor be jointly & severally liable too? No. By law, a Guarantor can only be responsible for their Tenant’s relevant proportion. Therefore, using the example above, the Guarantors for the remaining 3 Tenants will only be responsible for 25% each, whereas the Tenants are responsible for 33% each. In the above situation, we/the Landlord would pursue the Guarantor of the defaulting 4th Tenant for outstanding rent and liabilities.
A Guarantor must be working AND a homeowner. This is because they need to be able to afford the rent as if they were paying it anyway. If your Guarantor is not working, but is a homeowner with significant savings (i.e. at least the equivalent of 1 year’s worth of rent), the credit & referencing company may be able to help. It is also important to note that your Guarantor must earn at least 30x the monthly rental income per annum. For example, if the monthly rental is £650.00pcm, the follow calculation must be applied: 30 x 650 = 19,500. This means that, if your monthly rent is £650.00pcm, your Guarantor must earn at least £19,500 per year (before tax).
We appreciate that we are asking for lots of personal information so want to assure you that we are a legitimate and professional organisation. You can find out more information about us here: http://ico.org.uk/ESDWebPages/DoSearch?reg=20252 http://www.tpos.co.uk/search-results.php?name=HOMEsure+Property&city=&postcode=&submit=Search+Members http://www.nalscheme.co.uk/agents/find-an-agent?n=Homesure%20property http://www.safeagents.co.uk/agents/303-homesure-property
The reason we ask this “what rent do you want to offer?” is because you may wish to pay your rent at different intervals (e.g. weekly/4-weekly, etc.) and/or you may have discussed a lower rent in return for a longer rental term, or to do some redecoration works for example. Please bear in mind that if you offer a lower rental amount, the Landlord may decide to proceed with another applicant.
The quickest way is to use this form to upload your ID to our system.
Alternatively, call us on 0151 722 22 22 to make an appointment to visit our office at 245 Woolton Road, Childwall, Liverpool, L16 8NA.
Homesure works in partnership with Let Alliance for our tenant referencing. Let Alliance is also a specialist provider of Tenant Insurance products and they will provide you with a no-obligation quote for Tenant Liability Insurance and/or Tenant Contents Insurance upon completion of your reference application.
Most landlords request that you pay a security deposit to protect them against non-payment of rent, damages, or any other breach of a condition of your tenancy.
Your landlord must put your deposit in a government-backed tenancy deposit scheme (TDP) if you rent your home on an assured shorthold tenancy that started after 6 April 2007.
Once your tenancy has ended, you will be able to get your deposit back, subject to any deductions for rent arrears, damages, unpaid bills, or any other costs incurred through breaching any terms & conditions of your tenancy.
For more information via Government‘s website, click here.